Frequently Asked Questions (FAQs)
1. What products do you sell?
We specialize in selling high-quality used cameras, lenses, and related photography equipment. All items are tested to ensure they meet our quality standards.
2. Are your cameras covered by a warranty?
Yes! All our products come with a 30-day warranty for defects not caused by misuse or accidents. If you experience any issues, contact us at contact@classiccams.shop.
3. Do you accept returns?
Yes, we offer a 14-day return policy. To qualify for a return:
- Items must be in their original condition.
- You need proof of purchase.
Return shipping costs are the buyer’s responsibility unless the item is defective. For more details, email us at contact@classiccams.shop.
4. What payment methods do you accept?
We accept:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- PayPal
- Bank Transfers
For a full list of payment options, visit our Payment Methods.
5. Do you ship internationally?
Currently, we ship to the United States only. International shipping options may be added in the future.
6. How long does shipping take?
Orders are processed within 1-2 business days. Delivery typically takes:
- Standard Shipping: 3–7 business days.
- Express Shipping: 1–3 business days (additional charges apply).
We provide tracking details for all shipments.
7. How do I contact customer support?
You can reach us via:
- Email: contact@classiccams.shop
- Address: 111 Central Ave NE, Garrison, ND 58540, USA
We’re here to help with any questions or concerns!
8. Do you offer trade-ins or buy used cameras?
Not at the moment, but stay tuned for updates as we plan to expand our services!
If you have questions not covered here, feel free to email us at contact@classiccams.shop. We’re happy to assist!
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